Shipping Policies
Shipping Policy
Last Updated: May 26, 2024
Welcome to UniCologne™. We are committed to providing you with an exceptional shopping experience, including reliable and efficient shipping services. Please review our Shipping Policy to understand how we handle shipping, delivery times, and related matters.
Order Processing
All orders placed on our website are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email once your order has been processed and shipped.
Shipping Rates and Methods
Shipping rates are calculated based on the weight of your order, shipping method selected, and delivery destination. Shipping options and their respective costs will be displayed at checkout. We offer standard and expedited shipping methods to meet your needs.
Delivery Time
Estimated delivery times vary based on the shipping method and destination. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery. Please note that delivery times are estimates and may be affected by external factors such as weather conditions and carrier delays.
International Shipping
At this time, we do not offer international shipping. We currently ship orders only within [India]. We apologize for any inconvenience this may cause and appreciate your understanding. We are constantly evaluating our services and may offer international shipping in the future.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment online. Please allow 24-48 hours for the tracking information to be updated.
Shipping Issues
If your order is lost, damaged, or delayed, please contact our customer service team at contact@unicologne.com as soon as possible. We will work diligently to resolve any shipping issues and ensure you receive your order promptly.
Changes and Cancellations
If you need to change or cancel your order, please contact us immediately. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, changes or cancellations may not be possible.
Thank you for choosing UniCologne™. We appreciate your business and are committed to providing you with the best possible service. If you have any questions or concerns about our Shipping Policy, please contact us at support@unicologne.com.